Advanced Solutions for Flight Simulation



Remote Support Instructions

1. Download the “Quick Support” program by clicking this link.

2. When you launch the program, it will display the screen shown in the example below


3. Email the support technician the ID and Password numbers shown on the Remote Support screen.

4. Please ensure the a green color light with the words "Ready to connect" appears.  It's ok to minimize the shown application window, but DOT NOT close the window as that will shut down the connection.